Effective Date: 2024/01/02
Thank you for shopping at Kyosky Store. We appreciate your business and want you to be completely satisfied with your purchase. Please read the following policy to understand how we handle refunds and returns.
1-Refund Policy
1.1 Refund Eligibility:
We offer refunds on products that are defective, damaged, or not as described. To be eligible for a refund, you must contact us within 7 days of receiving the product.
1.2 Non-Refundable Items:
Certain products are non-refundable, including [list specific non-refundable items]. Personalized or customized items cannot be refunded unless they are defective or damaged.
1.3 Refund Process:
To initiate a refund, please contact our customer support team at [insert contact information]. Provide your order number, a clear description of the issue, and any supporting documentation, such as photos.
1.4 Refund Approval:
Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within [insert number] days, and the credit will be applied to your original method of payment
2-Refund Policy
2.1 Return Eligibility:
We accept returns for products that are unused, in their original packaging, and in the same condition as received. Returns must be initiated within 7 days of receiving the product.
2.2 Return Process:
To initiate a return, please contact our customer support team at contact us Clearly state the reason for the return and provide your order number.
2.3 Return Shipping:
Customers are responsible for the cost of return shipping, unless the return is due to a defect or error on our part.
2.4 Return Approval:
Once your return request is received and approved, we will provide you with instructions for returning the item.
Upon receiving the returned product, we will inspect it and notify you of the approval or rejection of your refund.
3-Contact us
If you have any questions about our Refund and Return Policy, please contact us at kyoskybusiness@gmail.com.
Thank you for choosing Kyosky Store!